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title: BlackDice Support
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[![black_dice_logo](https://resources.blackdice.ai/hs-fs/hubfs/black_dice_logo.png?width=200&height=48&name=black_dice_logo.png "black_dice_logo")](https://blackdice.ai)

[Login to BlackDice Customer Portal](https://support.blackdice.ai/portal?hsLang=en)

##### Need help?

# Get support

#### Access customer support, product guidance, and technical resources from BlackDice.

## How to access support

[For general customer support queries, please email us. Our customer support team is reachable at support@blackdice.ai](mailto:support@blackdice.ai)

[For bugs, technical support, feature requests and to report service issues e.g. downtime, cyber incidents: Please submit a ticket via the BlackDice Customer Portal. Login to your account at: https://support.blackdice.ai/portal](https://support.blackdice.ai/_hcms/mem/login?hsLang=en)

[To access FAQs, knowledge articles, product releases and product information, visit our support portal: Go to https://support.blackdice.ai/portal and login where you can access our knowledge base, read and download product data sheets, watch product videos and much more.](https://support.blackdice.ai/_hcms/mem/login?hsLang=en)

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